Sunday, September 1

Customer Service First and Foremost at Donnelly's Minnitaki Lodge


I will admit up front that I am a distant relative of the Lodge owners through marriage, from Saskatchewan. Having witnessed on a number of occasions the level of commitment the family invests in the culture of hospitality that is at the heart of what guests experience daily, I am truly in awe of this place. I would never hesitate to describe their customer service practices as exemplary. Donnelly family members tell me their secret is they treat guests like family coming home for the holidays. The number of repeat guests over decades and across generations, litterally, attests to the quality of their "Canadian" experience. Having quizzed a number American guests recently about their attachment to Donnelly's Minnitaki Lodge, I have to come to realize that coming here has become over time their quintessential "Canadian" holiday. I believe that says a lot!

The Forks in Winnipeg - Manitoba, Canada



There is no doubt in my mind that Winnipeg has much to offer visitors seeking authenticity. This city at the fork of the Assiniboine and Red Rivers played a historic role in opening up what used to me called Rupert's Land, from the days of the fur trade to those of railway development, prairie settlement and commerce. What I particularly like about Winnipeg is the way the local tourism industry harnesses that authentic character and renders into themes suitable for business meetings and events. The way Winnipeg events themselves seem inspired by local culture and natural history -- essentially Winnipeg's Sense of place -- ensure that Èfeu sacré" is there"

My personal favourite is the Festival du Voyageur organized each winter by Saint-Boniface's francophone community. A vivid two-week party where music, dance, celebration of traditions through traditional skills give a special flavour to the entire city of Winnipeg during that window. February is the month!

Charlottetown: The Perfect Filet at Water Street Fish & Chips



Check out Water Street Fish & Chips when in Charlottetown, PEI.

 

A 6 ounce filet of halibut with home fries, served the traditional way, on print. The perfect conclusion to a great day spent exploring Charlottetown (PEI), one of the most truly charming cities of Canada.